FAQ

FAQ

At what time can we arrive?

Check-in is between 4pm and 7pm. Upon your check-in you will be given all the information you need for your stay.

At what time should the cabanas be vacated?

The cabanas must be vacated by 10 am.

Is the tourist tax included in the price of the room ?

The tourist tax is included in the price of the room when you book via our website. For your information, it is €4.40 per day and per person. It is also included when you use AirBnb or Booking.

Are children allowed?

The cabanas only have one bedroom each. They are a place for couples to relax and are not at all suitable for children.

Are animals allowed?

We do not allow pets in the cabanas.    

Do the cabanas have WiFi?

Each cabana has its own WiFi terminal and password.

Will I be charged for the deposit?

You will not be charged. Swikly is a secure platform used by many hotels. The deposit will only be charged if damage is done to the room or the facilities or if you lose the equipment provided (towels, pétanque balls...).

Is it possible to have breakfast in the cabanas?

It is possible to arrange with our partner for breakfast to be delivered to the entrance of your cabana every morning at 8am. (Orange juice, bread, butter, croissant, jam, homemade cake, fresh fruit salad, cheese and cold cuts). 20€ per person. You just have to request it when making your reservation and we will put you in touch with our partner.

Is there a car park?

A car park is available at the entrance of the property for you to park your car. As stipulated by our house rules, we ask you to leave your car at the entrance and to walk to your cabana in order to keep the grounds peaceful and quiet.

Are bicycles available?

If you would like a bicycle, a scooter orun êtren electric scooter, please contact our concierge when making your reservation so that we can put you in touch with our partner who will provide you with your chosen bikes.

Do you have a washing machine?

Our home dry cleaning is the perfect solution for your evening dress or your favorite trousers. Just ask our concierge for the number of our expert dry cleaner. If you call in the morning before 10.30 am you can pick up your clothes in the afternoon at the entrance of your cabana.

Do you have a massage room?

Yes, the massage hut is available upon reservation. We also have various partner service providers that we can suggest to you.

Can we smoke in the cabins?

The cabanas are non-smoking. We ask that you do not smoke in the cabanas, as any lingering smell would be very unpleasant for the following guests. You can smoke outside, but please be very careful, especially when it is windy. We are in a protected area which is very sensitive to fire.

Are the cabanas air-conditioned?

The cabanas are air-conditioned and our air conditioners can either cool or heat depending on the season.

Are the cabanas environmentally friendly?

We have tried to be as eco-friendly as possible. All our products - shower, washing up liquid, after-sun and so on are 95% to 100% natural products without paraben or EDTA (Pilon du Roy soap factory). Our dishwasher tablets are organic and natural (whatMatters).

Our vegetable garden is also organic, we make our own compost. We have a bin for plastics and one for the rest. We also have reusable cotton make-up remover wipes, and our sugar is also organically grown and made from coconut with a glycemic index of 35 (white sugar 68).

Do you offer a transport service?

An airport or train station pick-up service can be organised with our taxi partner service. To arrange this, please contact our concierge. The cost depends on the distance and the day.

What activities do you offer?

We only offer activities selected by us with partners who offer something special and out of the ordinary.

For instance : 

  • A half-day sidecar trip with several options (visit famous wineries in the region with wine tasting, and sunset on top of a cliff facing the Calanques of Cassis or visit Marseille by night - with Eric everything is possible).
  • A brunch or a chef at home with Carine. Mediterranean style cooking.
  • A yoga class with Laura, a sports class in your garden with Romain...
  • A private boat tour with lunch on an island.
  • A sunset apéritif on a sailboat off La Ciotat.

For this, please contact our concierge.